GDPR Policy
Last updated: 9/15/2023
Zero ("we," "our," or "us") is committed to complying with the General Data Protection Regulation (GDPR) and ensuring that your personal data is handled with care and respect. This GDPR Policy explains how we collect, use, store, and protect your personal data in accordance with the GDPR.
1. Data Controller
Zero is the data controller for the purposes of GDPR. This means we are responsible for deciding how and why your personal data is processed.
2. Personal Data We Collect
We collect and process personal data to provide and improve our Services. The types of personal data we may collect include:
- Identity Data: Name, email address, and contact details.
- Account Data: Username, password, and account preferences.
- Payment Data: Billing address and payment information.
- Technical Data: IP address, browser type, operating system, and usage data.
- Marketing Data: Preferences in receiving marketing communications.
3. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: We process personal data when you have given us explicit consent to do so.
- Contract: We process personal data as necessary for the performance of a contract with you, such as providing our Services.
- Legal Obligation: We process personal data to comply with legal obligations.
- Legitimate Interests: We process personal data based on our legitimate interests, such as improving our Services and marketing our products.
4. How We Use Your Data
We use your personal data for the following purposes:
- Providing Services: To deliver, manage, and improve our Services.
- Account Management: To manage your account, process transactions, and provide customer support.
- Communication: To send you updates, respond to inquiries, and provide information related to our Services.
- Marketing: To send promotional materials and information about our products, provided you have consented to receive such communications.
- Legal Compliance: To comply with legal obligations and protect our rights.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Data retention periods are determined based on the nature of the data and applicable legal requirements.
6. Your Rights Under GDPR
Under GDPR, you have the following rights:
- Right to Access: You can request access to your personal data and obtain a copy of it.
- Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Right to Restriction: You can request restriction of processing under certain conditions.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used format and transfer it to another data controller.
- Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
To exercise your rights, please contact us at:
- Email: support@zerohq.io
- Address: BTM Layout, Bangalore, Karnataka
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Despite these measures, no data transmission over the internet or electronic storage system is completely secure.
8. International Data Transfers
Your personal data may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same level of data protection as your country. We ensure that appropriate safeguards are in place to protect your personal data during such transfers.
9. Changes to This GDPR Policy
We may update this GDPR Policy from time to time to reflect changes in legal requirements or our data processing practices. Any updates will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
10. Contact Us
If you have any questions about this GDPR Policy or our data protection practices, please contact us at:
- Email: support@zerohq.io
- Address: BTM Layout, Bangalore, Karnataka
Thank you for trusting ZeroSpace with your personal data.