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Privacy Policy

Last updated: 10/15/2024

Zero ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, ZeroSpace, hosted at app.zerohq.io, and the landing page at zerohq.io (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Account Information: Name, email address, and other contact details provided during registration or account setup.
  • Payment Information: Billing address and payment details, which are processed by third-party payment processors.

1.2 Usage Data

We collect information about your use of our Services, including:

  • Log Data: IP address, browser type, operating system, access times, and pages viewed.
  • Cookies and Tracking Technologies: Information collected through cookies and other tracking technologies to enhance user experience and analyze site traffic.

1.3 Analytics Data

We use Google Analytics and other tools to collect information about user interactions with our Services, such as page views, session duration, and referral sources.

2. How We Use Your Information

We use the information we collect to:

  • Provide and Improve Services: To deliver and enhance our Services, including personalizing content and analyzing usage patterns.
  • Account Management: To manage your account, process transactions, and communicate with you regarding your account and our Services.
  • Customer Support: To respond to your inquiries, provide support, and resolve issues.
  • Marketing and Communications: To send you updates, promotional materials, and other information related to our Services, provided you have consented to receive such communications.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our Services, processing payments, and conducting business operations.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to requests from authorities, or protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or other business transition, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our Services. You can control the use of cookies through your browser settings. For more details, please refer to our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be completely secure.

6. Your Rights and Choices

You have the right to:

  • Access and Update: Request access to or update your personal information.
  • Opt-Out: Opt-out of receiving marketing communications by following the instructions provided in those communications.
  • Delete: Request the deletion of your personal information, subject to certain legal and contractual limitations.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including countries that may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information during such transfers.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting to our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting ZeroSpace with your information.